Customer Service

We do our very best to provide quality products, in a timely manner, with great customer service. Most orders are processed the same day if they are received before 11:00 AM PST on weekdays. Orders received on weekends or national holidays will be shipped the next business day. Our shipping system automatically selects the most efficient delivery method for your area. Packages will be shipped from our Seattle area facility via FedEx Ground, UPS Ground, or USPS unless special expedited shipping is requested. Once your order has been placed, you will receive an initial order confirmation email. After your order ships, you will receive a second email with the order information, method of shipping, and tracking information.

We are ready to assist, Monday – Friday 8:00 AM – 5:30 PM PST.

Please feel free to reach out – Product question? Order question? Send pictures/videos? Say, “Hi”? → CONTACT US

Thanks for visiting EquiSpirit USA.